Products -> Service Charging -> CRM

AdvOSS CRM allows a service provider to manage all aspects of its relationship with its Customers. It allows the CSP to define services, create multiple Service Offerings for each service, bundle them in products and catalogs and issue those products as subscriptions to subscribers. It provides captive and web portals for different types of users of the system including customers, CSRs, administrators, channel partners, resellers and vendors.

Overview
Business Use Cases
Modules
Integration Points
Carrier Grade Packs
Integration Points


AdvOSS CRM offers points of integration with the following systems :

  • Billing Systems: AdvOSS CRM can integrate with Billing Systems that are responsible for billing and revenue management. AdvOSS offers its own fully featured Converged Billing System as well with which AdvOSS CRM comes pre-integrated.
  • Provisioning Systems: AdvOSS CRM can integrate with Provisioning Systems that are responsible for provisioning various entities like network elements , access servers etc. AdvOSS offers its own fully featured Provisioning System as well with which AdvOSS CRM comes pre-integrated.
  • Voucher Management System ( VOMS ): AdvOSS CRM can integrate with Voucher Management Systems that are responsible for managing the voucher lifecycle. AdvOSS offers its own fully featured Voucher Management System as well with which AdvOSS CRM comes pre-integrated.



 
 
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Tel: +1 (416) 900 5593

E-mail: sales@AdvOSS.com
Address:
Suite 401, 50 Burnhamthorpe Road W.
Mississauga, ON L5B 3C2, Canada