AdvOSS CRM allows a service provider to manage all aspects of its relationship with its Customers. It allows the CSP to define services, create multiple Service Offerings for each service, bundle them in products and catalogs and issue those products as subscriptions to subscribers. It provides captive and web portals for different types of users of the system including customers, CSRs, administrators, channel partners, resellers and vendors.

Business Use Cases
Integration Points
Carrier Grade Packs

AdvOSS CRM architecture is based on open APIs and hence can be easily integrated with other B/OSS products to build larger solutions. AdvOSS has a range of B/OSS products in its portfolio with which AdvOSS CRM comes pre-integrated as part of AdvOSS Solutions.

Other Industry Names for This Product:

  • Order Management System
  • Product Catalog Management
  • Converged Telecom CRM
  • Active Customer Management
  • Customer Service Offering Management
  • Subscriber Selfcare Management

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